Support

Updated 23 August 2026

If something is not working, or you want an account or your data removed, email us and a person will read it.

We aim to reply within two business days.

Getting started

Repple is three separate apps. Install the one that matches what you do:

• Repple — if you train at a gym or with a coach.
• Repple Coach — if you are a personal trainer with clients.
• Repple Studio — if you run or own a gym.

All three use the same account. Signing up in one means you can sign in to another with the same email and password — you will see what your role allows.

Common questions

The app is asking for Apple Health. Do I have to allow it?

No. Repple works without it. If you do allow it, the app can read your heart rate and calories during a session and import workouts you recorded on your watch, so you do not have to type them in again. You can change your mind at any time in iOS Settings → Privacy & Security → Health → Repple.

My Apple Watch workouts are not showing in the app.

Open the Train tab. If Repple can see workouts on your watch that are not yet in your log, it will say so and offer to bring them in. If nothing appears, check that Apple Health is connected under Watch & Devices, and that the workout was saved to the Health app on your iPhone.

Where is the heart-rate zone scale?

Zones need live heart-rate samples during the session, which in practice means an Apple Watch. Devices that only report a whole-day average — WHOOP and Oura among them — cannot produce a zone breakdown for a single workout, and Repple will not invent one from a daily figure. You will see an explanation on screen rather than an empty chart.

I logged a workout wrong. Can I fix it?

Yes. In the Train tab, find the entry under the day it was logged and tap the pencil beside it. You can change the exercise, the sets, the cardio figures and the calories.

I did not get a password reset email.

Ask for a new one at repplefitness.com/forgot-password, and check your spam folder. Reset links can only be used once and do expire, so if you have clicked an old one just request another. Still stuck after ten minutes? Email support@repplefitness.com.

How do I delete my account?

In the app, go to Me → Settings and request account deletion, or email support@repplefitness.com from the address on the account. See Privacy for what happens to your data.

Something is broken

Tell us what you were doing, what you expected, and what happened instead. If you can, include which of the three apps you were in and roughly when. That is usually enough for us to find it.