Terms of use

These terms cover the Repple apps and this website, operated by Washateria LLC. Using them means accepting what follows.

What this covers

Three apps — Repple for people training, Repple Coach for personal trainers, and Repple Studio for gyms — and this website. They share one account system, so these terms apply to all of them together and to whichever of them you sign in to.

Your account

• You must be 16 or over.
• Give accurate details and keep your password to yourself.
• You are responsible for what happens under your account.
• Tell us promptly if you think someone else has access.

Health and safety

Programs, calorie figures, heart-rate zones and any guidance in the app are general information based on what you have entered. They are not personalised medical advice and cannot account for a condition we do not know about. Exercise carries risk. You train at your own risk, and you are responsible for judging whether a given session is appropriate for you on a given day.

If you train with a coach through Repple, that coaching relationship is between you and them. We provide the software; we do not supervise or endorse their advice.

Fair use

Do not use Repple:

• to break the law;
• to harass anyone;
• to upload content you have no right to;
• to attempt to reach another person's data;
• or to disrupt the service.

We may suspend an account that does.

Content you add

What you put in — workouts, photos, notes, messages — stays yours. You grant us only the permission needed to store it, show it back to you, share it with a coach or gym you have deliberately linked to, and — where you ask for a feature that reads something — pass that one item to the service that reads it. That last part is narrow and it is asked for: a meal photograph, a scan printout, an injury document or a question you put to the in-app coach is sent to be read because you asked for it to be read, and Privacy names every company involved and exactly what reaches each one. We do not use any of it to train anything or sell it on.

Payments

Where a trainer or gym takes payment through Repple, that agreement is between you and them, on their terms — including what happens about refunds and cancellations. Card processing is handled by Stripe. Subscriptions bought through the App Store are governed by Apple's terms and cancelled through your Apple account.

Repple is not invisible in that transaction, and it should not read as though it is. Where a sale goes through Repple's own checkout, the money lands in the seller's own Stripe account and Repple takes a platform fee of 10% of the sale, with Stripe's processing fee charged on top of that by Stripe. Nothing is taken from a payment a gym simply records at the desk, because no transaction passes through us. If a seller refunds a sale from inside Repple Coach, the 10% is returned with it; if they refund it from their own Stripe dashboard, it is not, because we are not party to that request. Pricing sets out all of this, including the parts that are still open.

No subscription fee is charged for Repple itself at the time of writing. If that changes, the price and the terms of it will be published before it applies to you.

Availability

We work to keep Repple running but cannot promise it is always available or always without fault. We may change or withdraw features. Where a change materially reduces what the app does, we will say so in advance.

Your data

How we handle personal data is set out in Privacy, which forms part of these terms.

Ending it

Close your account whenever you want, in Me → Settings or by emailing us. Deleting your account sets out what that removes and how long it takes.

We may suspend or close an account that breaks these terms, and will explain why unless prevented from doing so.

Liability

To the extent the law allows, Repple is provided as it is, and we are not liable for indirect or consequential loss, for lost data, or for injury arising from exercise you chose to do. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Changes

We may update these terms. Material changes will be announced in the app before taking effect. The date above shows the current version.

Contact

Questions about these terms, or anything else — Support has the practical answers, and this address reaches a person:

support@repplefitness.com